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Listening + 9-Page Handout + Quizzes on Banks


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  THE TAPESCRIPT

I’m not the world’s biggest fan of banks. I’ve had too many bad experiences of them. I really don’t know how they can advertise and say they look after you. They don’t. Bank charges are way too high; you spend ages waiting to be served; and then they say no if you want a loan. The bank I bank with makes dozens of mistakes with my account. The thing they’re best at is making excuses. I’m not at all surprised so many banks did badly in the credit crisis. I hope they change. Bankers get far too much money. All they do is desk work. Banks need to focus a lot more on real customer service. At the moment banks only offer an excuse for customer service. They don’t even offer you a drink when you sit down and open an account.

  LISTENING GAP FILL

I’m not the world’s biggest ______________________ . I’ve had too many bad experiences ______________________. I really don’t know how they can advertise and say they ______________________ you. They don’t. Bank charges are way too high; you ______________________ waiting to be served; and then they say no if you want a loan. The bank I bank with makes ______________________ mistakes with my account. The thing they’re ______________________ making excuses. I’m not at all surprised so many banks ______________________ in the credit crisis. I hope they change. Bankers get ______________________  money. All they do is desk work. Banks need to ______________________ more on real customer service. At the moment banks only offer ______________________ customer service. They don’t even offer you a drink when you sit down and open an account.

  CORRECT THE SPELLING

I’m not the world’s sitgbge fan of banks. I’ve had too many bad experiences of them. I really don’t know how they can aietedvsr and say they look after you. They don’t. Bank charges are way too high; you pensd ages waiting to be eresdv; and then they say no if you want a loan. The bank I bank with makes szneod of mistakes with my account. The thing they’re best at is making excuses. I’m not at all surprised so many banks did baldy in the credit crissi. I hope they aechgn. Bankers get far too much money. All they do is desk work. Banks need to ufsoc a lot more on real customer service. At the moment banks only offer an xesuec for customer service. They don’t even offer you a drink when you sit down and open an account.



  UNJUMBLE THE WORDS

I’m fan banks the biggest of not world’s. I’ve had too many bad experiences of them. I really don’t know how they they say and advertise can you after look. They don’t. charges Bank high too way are; you spend ages waiting to be served; and then they say no if you want a loan. The bank makes with I dozens of bank mistakes with my account. The thing they’re best at is making excuses. I’m not all so banks at surprised many did badly in the credit crisis. I hope they change. Bankers get far too much money. they All work desk is do. Banks need to service customer real on more lot a focus. At the moment banks only offer an excuse for customer service. They you when down offer drink sit even a you don’t and open an account.



  DISCUSSION (Write your own questions)

STUDENT A’s QUESTIONS (Do not show these to student B)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

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STUDENT B’s QUESTIONS (Do not show these to student A)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

  STUDENT BANKS SURVEY

Write five GOOD questions about banks in the table. Do this in pairs. Each student must write the questions on his / her own paper.

When you have finished, interview other students. Write down their answers.

 

STUDENT 1

_____________

STUDENT 2

_____________

STUDENT 3

_____________

Q.1.

 

 

 

 

Q.2.

 

 

 

 

Q.3.

 

 

 

 

Q.4.

 

 

 

 

Q.5.

 

 

 

 

  WRITING

Write about banks for 10 minutes. Show your partner your paper. Correct each other’s work.

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  HOMEWORK

1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google’s search field (or another search engine) to build up more associations / collocations of each word.

2. INTERNET INFO: Search the Internet and find more information about banks. Talk about what you discover with your partner(s) in the next lesson.

3. MAGAZINE ARTICLE: Write a magazine article about banks. Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.

4. BANKS POSTER Make a poster about banks. Show it to your classmates in the next lesson. Give each other feedback on your posters.

5. MY BANKS LESSON: Make your own English lesson on banks. Make sure there is a good mix of things to do. Find some good online activities. Teach the class / another group when you have finished.

6. ONLINE SHARING: Use your blog, wiki, Facebook page, MySpace page, Twitter stream, Del-icio-us / StumbleUpon account, or any other social media tool to get opinions on banks. Share your findings with the class.

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